Leaders at Watermark Retirement Communities knew what all senior housing operators know: relating to care outcomes, each minute issues. That’s very true at scale. When one group is spending extra time than crucial on a relentless activity resembling pharmacy order administration or system coaching, chances are high all communities are too.
For Watermark, the answer was streamlining their treatment administration with PointClickCare’s Pharmacy Join.
The result? A discount of order administration time by 40% and coaching time by 90%, whereas enhancing collaboration with pharmacies and guaranteeing well timed, protected look after residents.
That was music to Watermark’s ears. But there was a second profit to Pharmacy Join that Watermark was maybe not fascinated with after they made the transfer: stock administration for managed substances. That new characteristic not too long ago turned accessible for patrons on Pharmacy Join.
“PointClickCare may be very supportive, and really thorough of their implementations,” says Jennifer Geis, System Analyst, Medical Informatics at Watermark Retirement Communities. “I’ve nothing however optimistic experiences with our implementation groups. They’re very dedicated to creating issues proper. They’ll rapidly hop on a name to assist us.”
Here’s a have a look at the most important advantages that Watermark has seen.
Six main advantages that Pharmacy Join brings Watermark
The state of affairs was so simple as it was crucial: Watermark was going through inefficiencies of their workflows, significantly throughout the treatment affirmation and provide administration course of, which concerned vital time reconciling provides with orders. Moreover, their managed substances monitoring processes have been all on paper, typically resulting in shortcuts and missed shift counts.
“Our stock administration for managed substances lived in a group, and our regional management and our company management lack visibility as a result of they don’t seem to be in the neighborhood,” Geis says.
The advantages with Pharmacy Join have been vital, together with:
- Simplified treatment administration workflows
- Elevated visibility for pharmacy into the actions in the neighborhood
- Decreased paper, fax and follow-up communications
- Decreased employees burden with easy coaching and fast onboarding
- Elimination of paper documentation and elevated narcotic stock safety with stock administration for managed substances
“From a danger perspective, when we have now treatment errors, Pharmacy Join actually helps us examine and troubleshoot rapidly and extra deeply and extra exactly,” Geis says.
As Geis notes, PointClickCare is just not the one firm with these pharmacy integration capabilities. What makes them distinctive, she says, is market share.
“What I hear from our pharmacy companions is that as a result of PointClickCare is a really established, very massive vendor, that makes it simpler for pharmacies,” she says. “Pharmacies see that with extra of their purchasers on the identical EHR, the economies of scale are a lot better.”
Ending duplicate orders, simple dashboards and improved managed substance administration
When Geis appears to be like on the influence that Pharmacy Join is having on Watermark, she sees three large areas.
“The power to merge orders has the largest value-add for our groups,” she says. “Earlier than, there was an additional step to need to go in and discontinue a special order fairly than simply merge them after which choose what information you need within the energetic order.”
That results in the second main space of influence: the facility of easy-to-read dashboards. “Due to the best way that they deal with community-entered and facility-entered orders — which means probably duplicate orders — we are able to cut back lots of time there,” she says. “Apart from the higher feel and appear, I believe one of many large satisfiers for our frontline employees is the elimination of provide administration.”
Lastly, as famous, the power to handle managed substances has been a game-changer for Watermark.
“That’s an enormous satisfier, as a result of we are able to transfer away from the paper and have higher visibility into our narcotic stock and shift counts,” she says. “Management has a lot better confidence within the precision of our managed substance inventories.”
Pharmacy Join supplies medication-related notifications together with alerts for treatment warnings and notifies the pharmacy when standing modifications happen, preserving information synchronized between the senior residing group and pharmacy.
Add all of it up, and residents obtain the right and optimum drugs for his or her wants on the proper time, avoiding duplication or drug interactions and preserving them protected, wholesome and blissful.
This Views is sponsored by PointClickCare. To study extra about Pharmacy Join, click on right here.
