Nancy Kao, the government director at the Life Care Providers-managed The Discussion board at Rancho San Antonio in Cupertino, CA, was nominated and chosen to obtain a 2025 McKnight’s Pinnacle Award primarily based on her efforts associated to office tradition, worker retention, resident satisfaction, wellness, know-how and extra. On this Newsmakers podcast, she shares insights gleaned over her 30-year profession in addition to her ideas on the way forward for senior residing and care. “We have to be the one driving adjustments. Whether or not it’s by innovation, tradition or merely main with coronary heart, we’ve got the ability to form communities the place folks thrive. Let’s all step up and keep curious,” she advises.
